Privacy policy
Privacy Policy
Last updated: July 5, 2025
This Privacy Policy explains how Ma-Arteh Beauty Studio and Medispa (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.maartemedispa.com or otherwise interact with us.
By accessing or using our Services, you agree to the practices outlined in this policy. If you do not agree, please discontinue use of the Services.
1. Changes to This Policy
We may update this Privacy Policy from time to time for legal, operational, or business purposes. When we do, we’ll update the “Last updated” date and post the revised version on our Site.
2. What Information We Collect
We collect personal information to operate effectively and deliver high-quality services. The types of personal information we collect depend on how you interact with us.
Information You Provide
- Contact info: name, phone number, email, mailing address
- Order details: shipping and billing information, payment confirmation
- Account info: username, password, security questions (if applicable)
- Customer messages: inquiries, reviews, or messages sent through our Services
Information Collected Automatically
We may collect Usage Data through cookies and similar technologies, such as:
- Device and browser info
- IP address and network connection
- How you interact with our Site and Services
See Shopify’s cookie policy at: https://www.shopify.com/legal/cookies
Information from Third Parties
We may receive information from:
- Shopify and other platforms powering our Site
- Payment processors (e.g. Stripe, PayPal)
- Marketing and advertising partners
- Analytics or fulfillment services
3. How We Use Your Information
We use your information to:
- Provide services and fulfill orders
- Process payments and manage accounts
- Send confirmations, updates, and notifications
- Offer customer support and product recommendations
- Send promotional emails, texts, and advertising (with consent)
- Detect and prevent fraud or misuse
- Improve website performance and personalize content
4. Disclosure of Your Information
We may share your personal information with:
- Trusted service providers (e.g. Shopify, email/SMS platforms, shipping couriers)
- Payment processors for secure transactions
- Marketing and analytics platforms (e.g. Shopify Audiences)
- Legal authorities when required by law
- Affiliates, if applicable
- In the event of a business restructuring or acquisition
5. User-Generated Content
Reviews or content you submit may be publicly viewable. Please do not share sensitive personal data in public areas of the site.
6. Third-Party Links
Our Site may contain links to third-party platforms. We are not responsible for their privacy policies or practices. Please review their terms before engaging.
7. Children’s Privacy
Our Services are not directed toward children. We do not knowingly collect personal data from individuals under the age of 16. If you believe your child has shared information with us, please contact us immediately.
8. Security & Retention
While we implement reasonable safeguards, no system is completely secure. We recommend you do not send sensitive data over unencrypted channels.
We retain your information only as long as needed for:
- Providing services
- Meeting legal obligations
- Resolving disputes
- Enforcing our policies
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request deletion of your information
- Correct inaccurate data
- Opt out of marketing or targeted advertising
- Request data portability
- Limit use of sensitive data
- Withdraw consent (where applicable)
You may contact us at reception@maartemedispa.com to exercise your rights. We may need to verify your identity before processing your request.
10. International Transfers
Your data may be processed in countries outside your own, including the United States. When transferring data internationally, we rely on legal safeguards like Standard Contractual Clauses where required.
11. Complaints
If you have concerns about our data handling, please contact us first. If you're not satisfied with our response, you may lodge a complaint with your local data protection authority.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact us at:
📧 Email: reception@maartemedispa.com
📞 Phone: (587) 570-8338
📬 Mailing Address:
Red Fortune Assets Inc.
1534 80A Street NW
Edmonton, AB T6K 4E2
Canada